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Human Resources Strategy
The Group’s human resources strategies focus on cultivating professional talent. It seeks to achieve a balanced development of the staff and the Group as well as to establish a solid foundation for high quality human resources management. Building on an established system and culture already in place, the Group continues to optimise its internal management capabilities and strengthen the growth of talents from different positions, with the aim of achieving its strategic objectives.

Human Resources Management
The Group persists in recruiting strategy of the “Sons of the Sea” and “Sea’s Recruits” schemes to expand the recruitment network and to secure abundant supply of highcalibre staff to support the Group’s rapid business development. In recognition of the Group’s outstanding image as an employer and the brand name of the recruitment exercise, the Group was presented with numerous honours and awards, including the 11th “Best Employers of China Award — Top 50” (hosted by The Group adheres to the “people-oriented” philosophy in management and services and emphasises the fostering of a friendly atmosphere at the Group underpinned by easy and harmonious inter-personal relations. The Group makes improvements to the performance appraisal system and remuneration and benefit packages as well as to the office environment on an ongoing basis, while the Group also constantly introduces new activities to enhance staff satisfaction and sense of belonging. At the end of 2013, the Group had a total of 20,772 employees. In 2013, “Sons of the Sea” and “Sea’s Recruits” schemes recruited more than 350 employees and more than 540 employees respectively.

Staff Training and Development
The Group has developed a sound staff training program to provide comprehensive resources and support that helps employees to appreciate the Company’s strategies, identify with its corporate culture, enhance expertise and strengthen management skills. Day-to-day in-service training is provided for employees primarily through “海無涯網络學院”, an internal e-learning platform and shared videos. This platform enables the sharing of knowledge and experiences within the Group across regions, business segments and organisational hierarchies. In regards to the key work stream this year, all ranks within the organisation and business lines have organised a series of specialised training programs, such as the “Motivation Workshop for Senior Management” aimed at enhancing the capabilities of newly promoted general managers of regional companies, the “Professional Workshop for New Managers” aimed at enhancing the management ability of newly promoted managers at intermediary levels, and the “Training Camp for Potential Employees” aimed at improving the quality of employees who had been in service for 2 to 3 years. Such programmes have been widely applauded by employees with active participation. With a strong emphasis on creating a fair employment system, a positive and aspiring work atmosphere has been fostered to provide a solid foundation for the sustainable development of the organisation.

The Group enhances the communications and interaction between all levels of the staff through diverse activities such as recreation, sports, seminars and gatherings. With its business presence expanding in an ever-greater number of cities, the Staff Association has also been set up in the new locations of its business operations so as to enrich the leisure time of the staff and serve as an important means to boost the sense of belonging and cohesion of the staff.