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Findings of the 2005 National Survey on Property Owners’ Satisfaction Level was recently released by the China Association for Quality and the national user committee. Guangzhou company of China Overseas Property ranked National Top 10 in terms of Customer Satisfaction and Customer Loyalty ratings.

On 23 May 2006, the “Award Presentation Ceremony for Sample Community of 2005 National Survey on Property Owners’ Satisfaction Level cum 2006 Symposium on China Community Services” was held. Elegant Town, developed by China Overseas Property, ran first in Guangzhou in terms of customers’ satisfaction and brand loyalty ratings. It was also accredited as “Sample Community of 2005 National Survey on Property Owners’ Satisfaction Level”.

The conduction of this yearly-organized national survey took half-year. Residents from properties over 3 years old, that were developed by relative large-scale property developers in six selected cities, were selected as the survey targets. Personal interviews were arranged, supported by questionnaire survey. Over 28 property developers were selected and 5,000 surveys were conducted.

The findings also revealed that Guangzhou city ran Top in the nation in terms of customer satisfaction and brand loyalty ratings.